Key takeaways
- Manage compliance and business risk
- Audit your processes
- Manage your labour mix
- Optimise your rosters and communications
3 min read
Setting rosters for bigger business means facing logistical challenges that require hefty solutions. That’s where workforce management software comes in.
For shift-based businesses, rostering can be a make or break process. Get it right and you’re successfully synchronising skills, time, location and labour cost to drive your business’s success. Miss the mark and you may be dealing with significant reputational damage and penalties for pay-related non-compliance.
But with the right tools, you can make light work of building, managing and communicating rosters. Transforming your rostering processes can have big impacts on the way your business runs, including reducing the time spent producing schedules, managing the risk of compliance, improving the employee experience, and taking advantage of opportunities to hit your business objectives.
1. Manage compliance and business risk
Payroll is a significant area of exposure for any medium to large business and the appropriate controls need to be in place. Identifying, understanding and complying with the more than 100 industry and occupation awards that cover workers in Australia, plus individual agreements, can be near impossible using manual processes.
Investing in a payroll and workforce management software solution is one way to help mitigate the risks that come with navigating a complex compliance environment. With the right technology, you can easily identify whether rules are being followed as you build your roster, while also viewing alerts to breaches that need your attention before publishing it.
2. Connecting the dots – review your processes
How many manual processes do you currently have to build your rosters? How much time does it take your back-office teams to do this work and is that the best use of their time and expertise?
Reviewing what actually goes on behind the scenes to keep your business staffed might reveal a big opportunity for operational improvement.
Managing rosters via spreadsheets, documents or emails is time consuming, inefficient and prone to error. But there is a way to streamline your processes and free up your HR, payroll and operations teams so they can better focus their efforts: workforce management software.
That’s because workforce management software can integrate multiple team processes and data sources to feed an automated rostering engine, producing schedules much more efficiently.