Main Menu
Products
For Small Business For Bigger Business For Accountants & Bookkeepers Apps & Integrations Payments & Point of SaleProducts
For Small Business
Online accounting software
Products
For Bigger Business
Enterprise resource planning, payroll and workforce management
ERP Solutions
Powerful and intuitive ERP solutions
Payroll and WFM Solutions
Payroll software with workforce management tools
Resources
Insights and customer stories to help bigger businesses
Implementation business partners
Scale and customise your cloud ERP platform
Third party apps
Boost the capability of your software
Products
For Accountants & Bookkeepers
Already an MYOB Partner?
Products
Apps & Integrations
Connect to your favourite business tools
MYOB works with software you already own. Programs and platforms like Tanda plug straight in, or find new tools specifically created for your industry. There's something for everyone.
Browse 300+ Apps Browse 300+ AppsProducts
Payments & Point of Sale
Payments & Point of Sale
Services & Solutions
Invoice PaymentsInvoice Payments
Accept payments through credit card or BPAY, straight from your invoice
Lightspeed
A simple yet powerful POS system that talks to your MYOB software
MYOB PayBy
Merchant facilities, gateway services and fraud management for payments
Helpful Links
Main Menu
Support
Software Downloads For Small Business For Bigger Business For Accountants & Bookkeepers Training: MYOB Academy Community ForumSupport
Software Downloads
Software downloads
Do you need to download your software again?
View all downloads View all downloadsSupport
For Small Business
Support
For Bigger Business
Support for bigger business
We have a range of support topics, videos and other information for any problem in your bigger business software.
Find support Find supportSupport
For Accountants & Bookkeepers
Support for accountants & bookkeepers
Already an MYOB Partner?
Support
Training: MYOB Academy
Training: MYOB Academy
Get the most out of your software with our extensive catalogue of MYOB courses. Create your own training schedule, then jump in and out whenever you like.
View all courses View all coursesSupport
Community Forum
Community forum
MYOB has a huge community of users, accountants and bookkeepers. Jump online to ask a question, or find the answer to one that's already been asked.
Go to the forum Go to the forumMain Menu
Partners
Accountants & bookkeepers Developer partner program & API Training & education providersPartners
Accountants & bookkeepers
Accountants & bookkeepers
Already an MYOB Partner?
Partners
Developer partner program & API
Developer partner program & API
If you’ve developed a software solution for SMEs, our highly experienced marketing and PR team can help you promote it to MYOB customers.
Find out more Find out morePartners
Training & education providers
Training & education providers
We support, recognise and reward education organisations and teachers with a range of membership benefits.
Find out more Find out moreDon’t be fazed by STP Phase 2
Your step-by-step guide to get ready
Frequently Asked Questions
1. What is STP Phase 2 and why do we need it?
The expansion of STP, also known as STP Phase 2, will reduce reporting burden for employers who need to report information about their employees to multiple government agencies. It will also help Services Australia's customers, who may be your employees, get the right payment at the right time. For more information around all of the changes you will need to make in preparation please see https://www.ato.gov.au/Business/Single-Touch-Payroll/In-detail/Single-Touch-Payroll-Phase-2-employer-reporting-guidelines
2. When will MYOB be ready for STP Phase 2?
MYOB will be ready for Phase 2 from 15 December for new MYOB customers and early next year for existing MYOB customers. There is a deferral with the ATO until the end of 2022, so you will have time to prepare and transition to Phase 2 when you are ready. To keep up to date with everything MYOB STP Phase 2 please see https://www.myob.com/au/comms/accountants-partners/stp-phase-2
3. Once I have completed the setup, will processing payroll change?
No- Once STP Phase 2 setup has been completed, processing a payroll and reporting for STP will remain the same as will EOFY Finalisation.
4. What happens if my payroll figures don't match my STP Reporting figures?
Keep an eye out once your STP Phase 2 is live. We have a new update feature which will mean you do not need to do a zero pay run for each employee to reset figures to STP data.
5. Where do I find out about all the new ATO Reporting Categories (disaggregation) of wages?
Please refer to the ATO for further information on disaggregation of Wages.
https://www.ato.gov.au/Business/Single-Touch-Payroll/Expanding-Single-Touch-Payroll-(Phase-2)
6. What happens if I make a mistake in my pay run?
If you have filed your pay run, you will need to reverse and then complete a new pay run for the same period and refile. Please see the below help links to step you through this process-
AccountRight: https://help.myob.com/wiki/x/AYFk
Essentials (new)/MYOB Business: https://help.myob.com/wiki/x/A6xqAg
7. Do we still need to lodge a Tax File Declarations once we begin STP Phase 2?
8. What other training will MYOB be providing on STP Phase 2?
We will be running STP Phase 2 webinars over the coming months, along with adding courses into MYOB academy at https://academy.myob.com. Keep an eye on your inbox for more information.
9. Which MYOB Products will be STP Phase 2 Compliant?
STP Phase 2 will be compatible with:
AccountRight (online files): https://help.myob.com/wiki/x/DYETB
Essentials (new)/MYOB Business: https://help.myob.com/wiki/x/0QYNB
10. Will all MYOB software automatically update to STP Phase 2?
No- there will be some steps you will need to complete to update some payroll information. Once STP Phase 2 is available in your file, you can then follow the workflow to move over to STP Phase 2. If you are transitioning from another software, look out for our new feature where you can simply bring across your BMS ID which will make this process of transferring your payroll data a lot easier. (HINT: Ensure your Payroll Summary figures match your End of Year Verification report under STP Payroll Reporting before opting in to STP Phase 2)