MemberConnex

Technology Connecting Members

MemberConnex is software specifically designed to manage the complexities associated with Membership organisations. It seamlessly and tightly integrates with MYOB products making your life easier.

MemberConnex has been sold to 100’s of organisations in Australian and New Zealand who use MemberConnex every day to manage over 1 million people belonging to over 250,000 entities.

Why Customers love MemberConnex

Self Service – anytime, anywhere, any device.

Enabling Members and Administrators to be self-sufficient, giving them access to information at a time and place that suits them whether it be on desktop, tablet or mobile.

Easy to use. Easy to deploy. Easy to maintain.

Functionality that is intuitive for Members to use. Comes with a ready to use template or can be customised to your specific needs. Deployed securely in the Cloud through a SaaS subscription model, meaning all your IT headaches and maintenance go away. 

Informing members through engagement.

Providing you a platform to actively engage and communicate with your Members leading to greater Member retention and growth rates. 

Feature rich Event Management, Continuing Professional Development Management and Email Marketing (campaign / newsletter) functionality.  

A searchable Knowledge Base and Learning Management System (LMS) providing a great forum to educate your Members in a timely manner (incl. video / image galleries). Integration to social media platforms and Google Analytics.

Streamlining processes. Driving efficiency.

Seamless and tight integration with MYOB products eliminating the need to re-enter financial transactions and reduce data errors. Greatly improving productivity through automation of billing, membership renewals, payments / receipts, refunds and eCommerce. Enabling organisations to provide best practices freeing up time to focus on maximising Member benefits.

Affordable Enterprise Software.

Providing you with access to unrivalled depth and breadth in functionality within one solution. Affordable monthly subscription pricing means minimal upfront capital outlay. Future proofing your investment with a scalable solution to meet your growing needs.

Providing the complete picture.

An end to end solution in a centralised database, eliminating the need for multiple silos of information - giving you an accurate, real time and unified view of what is happening. Comes with powerful slice and dice functionality making reporting easy to use and highly insightful. 

Giving Members a voice.

Providing a 2-way platform to communicate. Members can network and interact amongst themselves as well as with Administrators providing invaluable feedback loops via comments, blogs, surveys, and discussion forums.

Delivering for over 20 years.

Experts and highly experienced in membership management, with a proven track record of delivering on time and within budget. Friendly and very knowledgeable support team accessible when you need it. 

Customer Experience

“We have worked with MemberConnex by Cyberglue for over 5 years and have been thoroughly impressed by the level of service delivered."

Linda Whatmough

Manager - Corporate Services, Water New Zealand

"I truly rate MemberConnex and genuinely believe it's the most superior integrated CRM system for membership bodies I've seen."

Rosie Atherfold

Head of DMA Group Councils, DMA UK

Functionality our Customers love

• Member Relationship Management (MRM)
• Contact Management
• Continuing Professional Development (CPD)
• Communication Management (email, SMS)
• Event Management
• Engagement Scoring
• Website Management (CMS)
• Advertising Management
• Self Service - anytime, anywhere on any device
• Surveys
• Fundraising / Donation Management
• eCommerce
• Knowledge Base
• Learning Management System (LMS)
• Integration (REST API, social media, 3rd Party)
• Payment Processing
• Financial Management
• Dashboard, Analytics & Reporting